Refund policy

RETURNS AND EXCHANGE POLICY
We want every customer to be happy with every purchase they make. Please take reasonable care of the pieces and ensure that you do not damage the clothes whilst you inspect them or try them on for size, this includes the packaging.
In the event that you are not satisfied, and you wish to exchange or return items, please ensure that you return the original undamaged packaging along with the item you are unhappy with. You may return a product you are unhappy with, if it is returned within 14 days of receipt for a refund or exchange. Please note that some items may be non-returnable, and this will be indicated at the time of purchase.

N.B. Please accept our sincere apologies but we cannot accept returns /exchanges shipped INTERNATIONALLY.

ORDER CANCELLATIONS: If you order by phone or online, you can cancel your order by contacting us on +2349021825455 or +2349021825454 from the time it is placed up to 24 hours after payment is received and the funds will be converted to store credit.
Signed
THE NEEDLE POINT TEAM